Capital.com

Malaysians will be trading under the subsidiary, Capital Com Bel, authorised and regulated by the National Bank of the Republic of Belarus (NBRB). A well-respected regulator, the NBRB ensures that all Capital.com client funds are held in segregated accounts and that Capital.com offers its traders negative balance protection, ensuring that clients cannot lose more than is in their trading account. Additionally, under this regulation, leverage is capped at 1:100 on major currency pairs.

Overall, because of its history of responsible behaviour, strong international regulation, and wide industry acclaim, we consider Capital.com a safe broker for Malaysians to trade with.

The account opening process at Spreadex is hassle-free and fully digital and accounts are ready for trading within 48 hours.

All Malaysian residents are eligible to open a trading account at Spreadex.

Creating an account is straightforward, the process is fully digital, and accounts are usually ready within 48 hours. 

How to open an account at Spreadex:

1. Click on “Create an Account.”
2. Spreadex’s intake form requires clients to fill in their personal details, including name, email address, and country of residence. They will also have to create a password and choose a username.
3. Clients will then be required to confirm their physical address. 
4. Thereafter, clients will have to detail their previous trading experience and financial status.
5. Spreadex requires individuals to submit a copy of their National ID or Passport with the signature page, as well as a copy of a recent utility bill or bank statement. Documents can be scanned or sent through as a high-quality digital camera picture.
6. Your documents will be checked by the verifications department within 48 hours. Any deposits will be credited to the account only after your documents have been approved.
7. We advise you to read Spreadex’s risk disclosure, customer agreement, and t&cs before you start trading.

Overall, Spreadex’s account opening process is fully digital and accounts are ready for opening within 48 hours.

Capital.com offers a wide range of financial instruments, including a huge range of shares, Forex pairs, and cryptocurrencies that are not usually available at other brokers.

At 6 USD per lot traded, Capital.com’s trading costs are highly competitive – most other good brokers have an average trading cost of 9 USD per lot of EUR/USD. 

Swap Fees

Another important cost to consider is the swap rate charged on positions held overnight.   Interest is paid (or received) for each night a position is held. When trading a currency, you are borrowing one currency to purchase another. The swap interest fee is calculated based on the difference between the two interest rates of the traded currencies, however, Capital.com charges only for the amount borrowed and not the total position size, but this only applies to Cryptocurrencies, Shares, and Thematic Investments. Unfortunately, Capital.com does not publish the swap fees on its website, but you can find the specific overnight fee for your chosen instruments in the market information panel on the Capital.com platform. 

We opened and tested Capital.com’s Professional and  Demo accounts:

Professional Account

Capital.com categorizes clients as either retail or professional. Even if you are initially categorized as a retail client, you can qualify to be a professional-client later, which allows you, for example, to trade at higher leverage (up to 1:500 on currencies). To qualify, you have to meet the following criteria:

• 10 trades placed in the previous quarter; these trades have to be relevant with a significant size
• Your portfolio exceeds 500,000 EUR.
• You have worked in the financial sector for at least one year

Demo Accounts

Capital.com offers a free unlimited demo account where clients can test out trading strategies with virtual funds. The customer support team is available 24/7 to help with any account setup or technical difficulties.

Capital.com’s trading platform is available on both Android and iOS mobile devices and tablets. As with the web trading platform, traders can choose from multiple languages. Although there is slightly limited functionality compared to the desktop version of the platform, with reduced timeframes and fewer charting options, traders will still have access to analytics with technical indicators, graphical objects, and a full set of trading orders.  

Capital.com has its own self-developed trading platform, available on a web browser.  The platform is easy to use, intuitive and simple to set up, which is great for beginner traders.

The bespoke platform offers an in-depth financial analysis with over 75 technical indicators, multiple trading chart types, and extensive drawing tools.  It also enables users to effortlessly toggle in and out of up to six tabs while keeping an eye on all charts and instruments in the trading arsenal.  One is also able to set up multiple watch lists to track selected markets.   It also provides traders with smart risk management tools allowing traders to control their risk with various stop loss and take profit tools.  One drawback of the platform is that it lacks support for automated trading solutions and third-party strategies.

Metatrader 4

Capital.com recently added MT4 to its offering. Developed by MetaQuotes in 2002, MT4 is still the most popular CFD trading platform in the world.  Although the platform’s interface is now dated, MT4 is still widely recognised for its fast execution speeds, wide range of charting tools, algorithmic trading, and customisability.  Other features of MT4 include:

• Supports the creation, modification, and utilisation of automated trading strategies.
• Supports MQL4 programming language.
• Algorithmic trading, which allows any trading strategy to be formalised and implemented as an Expert Advisor. 
• Allows traders to develop their own custom indicators.
• Superior charting tools in nine timeframes.
• 85 pre-installed custom indicators for deeper insight into market trends.
• Analysis tools that empower traders to make better informed decisions.
• Additional Smart Trader Tools, including 30 popular technical indicators and 24 analytical objects.
• Multiple chart setups to control positions quickly and effectively.
• Guardian angel personalised trading feedback tool to improve decision making.

The benefit of Capital.com offering third-party platforms such as MT4 is that traders can take their own customised version of the platform with them should they choose to migrate to another broker.  Additionally, there are thousands of plugins and tools available for MT4.  

Overall, Capital.com’s platform support is average compared to other similar brokerages, and it offers its own proprietary trading platform which is easier to use and set up than MT4.  

As a well-regulated broker, Capital.com ensures that all Anti-Money Laundering rules and regulations are followed, and as such, all withdrawals are returned to the deposit source.  Capital.com offers commission-free deposit and withdrawal options that can be performed on the broker’s trading platform. The deposit and withdrawal methods offered include Debit cards, Credit cards, Bank Wire transfers, Sofort, iDeal, Giropay, Multibanko, Przelewy24, QIWI, Webmoney, and Trustly. However, Malaysians can only make use of bank transfers, PAYMENTS_2C2P, and debit/credit cards.  

Withdrawal requests are processed within 24 hours but can take between five to seven business days for funds to reach client accounts. Wire transfers may take longer. 

The minimum deposit is 20 EUR, 20 USD, 20 GBP, 1500 RUB, or 100 PLN for all payment methods, except a wire transfer, which has a minimum of 250 EUR (or the equivalent in the currency of your trading account).

Spreadex clients can choose between three base currencies, including EUR, USD, and GBP.  

However, for traders with bank accounts denominated in other currencies, a currency conversion fee will be charged for deposits and withdrawals. 

For traders that trade in large volumes (more than 10 lots a month), it is better to open an account denominated in USD at a digital currency bank, especially for trading on assets such as the EUR/USD. This is because when trading a USD quoted currency pair with another currency account, there will be a small conversion fee for every trade made.

Trading View

Capital.com recently added Trading View to its arsenal of trading tools.  Trading View is free of charge for traders who open a live account.  It is an excellent tool for researching, charting and screening any instrument.  Additional features of Capital.com’s Trading View tool include:

• 50+ intelligent charting tools
• Over 100,000 custom user-built indicators and scripts
• Synchronised layout for multiple charts

Like its educational materials, the market analysis available at Capital.com surpasses that of most other brokers.  

The Financial News and Features section is filled with well-presented, up-to-date analytics and fundamental analyses.  The overall quality of the content, the comprehensive analysis, and the research’s educational value far exceed its competitors.  This research material correlates with videos presented on the Capital.com TV platform.  An Economic Calendar is also available. 

Capital.com’s educational materials comprise the following:

• Demo account
• General educational videos
• Webinars
• Quality educational articles
• Glossary
• Learning courses (on different topics, ending with a quiz)

Capital.com’s excellent written educational materials help traders develop skills to improve trading performance.  Seven guides have been compiled and cover topics ranging from basic trading strategies to financial markets and instruments.  Capital.com also provides five video courses, providing an in-depth introduction to the most fundamental trading elements, and allows traders to explore various trading approaches. 

Capital.com regularly hosts free webinars, which are available to subscribers of the broker’s official YouTube channel.

Capital.com offers customer support 24/7 via phone, Facebook messenger, Viber, WhatsApp, Telegram, online Live Chat, and email in English, Russian, German, Spanish, Arabic, French, Italian and Turkish.

For the purposes of this review, we found customer support responsive, polite, and very helpful.  They were able to answer most of our questions to our satisfaction.