Is Capital Index Safe?

In the United Kingdom, and across Europe, Capital Index has been regulated by the FCA (license 709693) since 2015 – for European and British traders this means leverage will be capped at 30:1 and you will have negative balance protection – the FCA is considered the best regulator in the world so you can be sure your funds will be secure and kept in a segregated account. Internationally, Capital Index has been regulated by the SCB (license SIA-F199) since 2019 – for clients outside of Europe, this will mean a much higher leverage limit but no negative balance protection.

Capital Index has received modest industry praise for their commitment to quality services and their trading environment: Capital Index won awards for Best Forex ECN/STP Broker and Best Forex CFD Broker 2017 (UK Forex Awards) and Best STP Forex Broker 2016 (Online Personal Wealth Awards). These accolades are a powerful admission of quality and trust from the journalists who report on the industry.

Capital Index relies solely on the industry-standard MT4 platform for trading, which is a reliable software option founded on high-speed execution of trades and dependable data feed imports.

The sound software offering, traditional regulation and industry recognition for their quality makes Capital Index safe for traders.

Trading Conditions

The trading conditions are why traders come to Capital Index. Everything here is no-frills but good and reliable and advertised spreads are much closer to reality than many others in the industry.

Trading Accounts

Capital Index offers traders three different account types: Advanced, Pro and Black. With each increase in account type, expect tighter spreads and larger trading increments in exchange for more substantial deposits. The Advanced account has a minimum deposit of 100 GBP/EUR/USD, and the Pro account has a minimum of 5,000 GBP/EUR/USD. The Black account is an exclusive trading account with a minimum deposit of 50,000 GBP/EUR/USD and is by invite only.

Each of the accounts offers a wallet in GBP, EUR or USD; no requotes, no dealing desk intervention, hedging and Expert Advisors are allowed.

Spreads and Commissions

Spreads are from 1.4 on the Advanced account, 1.0 on the Pro account and 0.4 on the Black account. These are variable spreads that will increase in periods of low liquidity or during major economic events.

A commission is charged on trades in the Black account.

Deposit & Withdrawal fees

Capital Index charges no fees for deposits or withdrawals on Bank Transfers, Debit or Credit Cards. If requested, a Bank Transfer can be processed the same day where an expediting fee of 15 GBP/EUR/USD will be charged.

Capital Index for Beginners

Capital Index is not intended for beginner traders, as educational material and analysis are minimal, and customer service is exclusively for account-related questions.  Capital Index only supports MT4, and it is likely that beginner traders will need assistance setting up and customising the platform before starting to trade.  As Capital Index lacks this support and documentation, it hardens our notion that Capital Index is designed for veteran traders.

Educational Material

Trading guides are available which introduce basic trading concepts like currency pairs, risk management, and order types. Capital Index leaves the advanced trading education, videos or webinars to other industry players.

Analysis Material

As with the educational material, Capital Index does produce in-depth reporting every month, but nothing significant coming from their analysts.

Customer Support

Customer support is available 24/5 via telephone, email and live chat. A robust complaints procedure is in place, as per regulation, and the customer support team operates under a mantra of treat clients fairly.

Capital Index Trading Platform

Capital Index only offers support for the MT4 platform. MT4 is the usual choice for traditional STP brokers, not only because it is the overall industry-leading platform but also for its high-quality execution.

Clients find the software flexible, convenient, and adaptable – including algorithmic trading through Expert Advisers or copy trading. Trading signals, along with technical analysis and vast numbers of indicators and analytical objects, are fed into the platform offing traders a huge amount of guidance in one easy-to-use platform.

Capital Index Mobile Apps

Traders have the option of the MT4 suite of product for mobile devices and tablets that offer similar functionality to the desktop product, on a single synchronised account.

Evaluation Method

We value transparency and openness in the way we review the partners. To bring transparency to the forefront, we have published our review process that includes a detailed breakdown of the Capital Index offering. Central to that process is the evaluation of the reliability of the broker, the platform offering of the broker and the trading conditions offered to clients, which are summarised in this review. Each one of these is graded, and an overall score is calculated and assigned to the broker.

Capital Index Risk Statement

Trading Forex is risky, and each broker is required to detail how risky the trading of Forex CFDs is to clients.  Capital Index would like you to know that: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 85.1% of retail investor accounts lose money when trading CFDs and spread bets with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Overview

Capital Index is a traditional broker focused on delivering the best services to a self-sufficient experienced trader. With support for the MT4 platform, regulation and oversight from the FCA in the United Kingdom, and industry awards recognising this commitment to delivering STP/ECN trading services, Capital Index has a niche all to themselves.

Traders who are looking for tighter spreads and better trading conditions, with a focus on a quality trading environment above marketing campaigns, will find Capital Index a welcome choice.

Most retail CFD accounts lose money. Your capital is at risk.