XM

Regulatory Overview: XM operates under several international regulatory licences, including:

• Financial Sector Conduct Authority (FSCA) of South Africa – XM ZA (Pty) Ltd (FSP No. 49976), authorised as a Financial Services Provider.
• Financial Services Commission (FSC) of Belize – XM Global Limited (Licence No. 000261/397).
• Financial Services Authority (FSA) of Seychelles – XM (SC) Limited (Licence No. SD190).
• Cyprus Securities and Exchange Commission (CySEC) – Trading Point of Financial Instruments Ltd (Licence No. 120/10).
• Australian Securities and Investments Commission (ASIC) – Trading Point of Financial Instruments Pty Ltd (AFSL No. 443670).
• Financial Conduct Authority (FCA) of the UK – Trading.com Markets UK Ltd (FCA No. 705428).

Offshore Regulation:Most clients outside of Europe and Australia are onboarded through XM’s offshore entity in Belize. As a result, traders have fewer protections than those protected by ASIC, FCA or CySEC.

Client Protection Measures: Though most trading operates via offshore entities, XM applies several key client protections across jurisdictions:

• Segregation of Funds: Client assets are held separately from the company’s operational funds in top-tier banks.
• Negative Balance Protection: Ensures clients cannot lose more than their deposited capital.
• Multi-Jurisdictional Oversight: XM is subject to ongoing audits and regulation by global authorities including CySEC, ASIC, FCA, FSC (Belize), and FSA (Seychelles).

XM clients gain access to a vast and diverse range of instruments.

Instrument Categories: XM offers access to the following asset classes via CFDs and forex:

• Forex: Over 55 currency pairs, including majors, minors, and exotic pairs like EUR/ZAR and USD/ZAR.
• Commodities: Trade precious and industrial metals, energies, and agricultural products via CFDs.
• Indices: Global equity indices, including major benchmarks from the UK, US, Europe, and Asia.
• Stocks & Shares CFDs: Track performance of global shares without owning the underlying securities.
• Cryptocurrencies: A selection of popular crypto assets available for round‑the‑clock CFD trading.

Access & Instrument Scope: XM offers a unified trading experience with over 1,000 instruments that include forex, CFDs on commodities, indices, stocks, and cryptocurrencies—all in a single platform account.

Trading Conditions: Instruments are provided with competitive spreads (e.g., from 0.6 pips on forex), leverage up to 1:1,000 where permitted, and access via MT4, MT5, and WebTrader platforms.

All traders are eligible to open an account at XM as long as you meet the minimum deposit requirement of 5 USD (approx 90 rand). 

We found XM’s account opening process fast and simple. It took us about 5 minutes to open an account at XM, and once our documentation had been submitted, our accounts were ready for trading on the same day. XM’s customer support agents were very helpful and provided relevant and immediate responses.

XM provides traders with a variety of account types to suit different trading styles—each featuring clear pricing and low minimum deposits.

Micro Account

XM’s entry-level account, minimum deposits start at 5 USD on the Micro Account, and spreads average at 1.7 pips on the EUR/USD, which is wider than other similar-sized market makers.  Base currencies on the Micro account are USD, EUR, GBP, JPY, CHF, AUD, HUF, PLN, RUB, SGD, and ZAR, and one lot is the equivalent of 1,000 units (as opposed to 100,000 units), which will suit beginner traders who don’t want to risk large amounts of capital.

Standard Account

Like the Micro Account, the minimum deposit requirement is 5 USD, and spreads average at 1.7 pips on the EUR/USD, which is wider than other similar-sized market makers.  

XM Ultra-Low Account

This account also has a 5 USD minimum deposit but spreads average at 0.6 pips on the EUR/USD, which is lower than other similar-sized market makers.  Trading Bonuses are not available on this account.  

Share Account

Due to the nature of this account, traders are not offered leverage.  Contract sizes are one share, minimum trade volume is one lot, and the spread on this account is as per the underlying exchange.  Lastly, this account is only denominated in USD.

Islamic Account

XM offers Islamic accounts for traders of the Muslim faith.  We were pleased to note that XM does not apply any extra charges for Islamic accounts. This is unusual as most other brokers apply an admin fee to Islamic accounts in lieu of the swaps. 

Trading Costs Overview

• Forex & CFD Trading: Micro and Standard accounts are commission-free, with typical spreads from ~1 pip. Ultra Low Account offers reduced spreads from ~0.6 pips.
• Shares Account: Charges commissions based on trading volumes and equity markets—structured according to each share’s listing.

Additional Cost Notes: A minimum deposit of $5 applies to entry-level accounts. XM provides negative balance protection and makes no charges for deposits or withdrawals. Swap-free options are available, though swap rates and inactivity rules (like dormant account fees) still apply.

XM offers traders access to both its own dedicated mobile app and the MetaTrader mobile platforms, providing flexibility and full control while on the go.

XM Official Mobile App

The proprietary XM app is available on iOS and Android and offers a streamlined mobile trading experience. Traders can open and manage positions, access 1,000+ instruments, receive daily trading signals, view interactive charts, and use copy trading—all within a single app. The XM app also includes market news, an economic calendar, and account management tools.

MetaTrader Mobile Apps (MT4 & MT5)

XM also supports the MetaTrader 4 and MetaTrader 5 mobile apps for both Android and iOS. These platforms include real-time quotes, technical charting tools, multiple order types, one-click trading, and push notifications for price alerts and trade updates. Ideal for traders already familiar with MT4/MT5.

XM’s desktop and web-based trading platforms provide powerful tools for technical analysis, automation, and multi-asset trading—all backed by globally trusted infrastructure.

MetaTrader 4 (MT4)

MT4 remains a favourite for forex and CFD traders due to its fast execution, ease of use, and customisation. It supports Expert Advisors (EAs), hundreds of indicators, and real-time price feeds. Suitable for both beginner and advanced traders.

MetaTrader 5 (MT5)

MT5 is a more advanced multi-asset platform, featuring more timeframes, more order types, an integrated economic calendar, and expanded charting tools. It’s ideal for traders needing broader asset class support and detailed analytics.

WebTrader

WebTrader allows users to trade via MT4 and MT5 directly in their browser, with no software download required. It mirrors the core desktop functionality, including technical analysis tools, multiple chart types, and full trade management.

Trading Tools

• XM Copy Trading: Built into XM’s mobile app and client area, this feature lets users automatically replicate trades from professional strategy providers.
• Expert Advisors (EAs): Available on MT4 and MT5 for algorithmic, automated trading strategies.
• Advanced Charting: Includes multiple chart types, over 50 indicators, drawing tools, and template saving.
• One-Click Trading: Speeds up execution directly from charts or the order window—ideal for fast-moving markets.
• Economic Calendar & News: Integrated into MT5 and also available via the XM app, offering timely macroeconomic updates and events.
• Multi-Device Syncing: Traders can manage their accounts seamlessly across mobile, desktop, and web platforms using a single login.

Platform Access: XM clients have unrestricted access to all platforms—MT4, MT5, WebTrader, the XM app, and all associated tools—through XM Global (Belize).

Trading Tools Comparison

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Autochartist

Trading Central

Trading View

No

Yes

No

No

Yes

No

Yes

No

Yes

In line with Anti-Money Laundering policies, XM operates a “return to source policy,” meaning that withdrawals can only be returned to the original funding source.

Base Currencies: When we opened our account, we noticed that the client portal allows traders to deposit funds in 11 base currencies, including EUR, USD, GBP, AUD, CHF, JPY, HUF, PLN, ZAR, and SGD.

Fees: The account funding process is open 24 hours a day and is fully automated. We were very pleased to note that XM covers all transfer fees and does not include any hidden fees or commissions on deposits or withdrawals. However, fees are charged on deposits and withdrawals made by wire transfer under 200 USD, or currency equivalent. 

Once your account has been verified by customer service, you can deposit funds through the client portal:

We tested deposits via credit card and found that our payment was processed within an hour, and it took two days for our withdrawal to arrive in our account. These times are about average for the industry. 

XM provides traders with extensive educational content—both online and in-person—to support traders at every skill level.

Live Education Rooms & Webinars

XM hosts free daily webinars and interactive sessions including “Forex Power Hour”, “US Market Open Hour”, “Indicators Masterclass”, and “Let’s Talk Fundamentals.” These are hosted by expert instructors in multiple languages.

Video Tutorials, Articles & E-Books

The broker offers structured video tutorials, trading articles, and downloadable e-books. Topics include forex basics, indicators, risk management, and trading psychology—ideal for self-paced learning.

XM complements its educational support with powerful market analysis tools, giving ntraders the insights they need to trade with confidence.

Daily Market Insights

XM publishes daily market outlooks, technical summaries, and trade ideas—covering forex, indices, commodities, and more. These updates help traders stay informed about potential opportunities and risk events.

Economic Calendar & XM Research

Traders can access XM’s live economic calendar, analyst articles, video updates, XM TV, and podcasts—all offering timely macroeconomic insights and event forecasts.

Trading Central Tools

XM clients get free access to Trading Central—an award-winning suite of AI-driven and expert-curated technical tools. It includes market sentiment, price projections, support/resistance levels, and strategy signals.

XM’s customer support is available 24/5 in over 30 languages, via email, phone, and live chat.

For the purposes of the review, we tested the live chat service and email. Our email was answered within a day and the answer was relevant and to the point. The live chat agents were able to answer all our questions quickly and to our satisfaction. They also provided links and extra reading material where appropriate.

After logging into the live chat, we were connected to an agent who replied to our message within a matter of seconds, as shown below: