Markets.com South Africa Review

Forex Broker

  • Company name: Safecap Investments Limited
  • Founded: 2008
  • Offices: Cyprus
  • Regulators: FSCA No.43906, CySEC
  • Broker type: Market Maker

Trading info

  • Min. Deposit: £100
  • Leverage: 300:1
  • Min. Spread: 0.9 pips
  • Deposit/Withdrawal: Bank wire, Visa/Mastercard, Skrill & Western Union, Neteller and many more
  • Currency pairs: 50+

Trading platform

  • Platform: MetaTrader 4
  • Web based: Yes
  • Mobile: Yes

Open Account

8.1 FXScouts
Pros
  • FSCA & CySEC Regulated
  • Advanced charts and technical analysis tools
  • 50+ currency pairs
  • Sign up offers for new clients
  • Zero withdrawal fees
  • Localized customer support telephone numbers
  • Mobile trading supported
Cons
  • No micro accounts
  • No US, Japanese or Canadian traders allowed (but this only affects you if you plan to move)
  • Low sign up offers for new clients.
Summary
Owned by Tradetech Markets (South Africa) Pty Ltd., a subsidiary of Playtech PLC, Markets.com (South Africa) SA is one of the best-recognised Forex brands. In addition to Forex, Markets offers equities, commodities and CFD trading. Cyprus based, and licensed under CySEC and FSCA in South Africa, Markets has clients from around the world, operating in 15 languages.
Account Types7.5
Client Support & Onboarding8.5
Free Services8
Deposit & Withdrawal8.5

Is Markets.com Safe?

Reliable service, excellent trading infrastructure, and low spreads are some of the aspects that have drawn more than 5 million traders to Markets.com.

High security and privacy standards are top priorities with Markets.com that uses encryption, rigorous firewalls, and Secure Sockets Layer (SSL) software to protect information during transmission. Its trading servers are located in SAS 70 certified data centres, and all clients of Markets.com have access to segregated trading accounts, which is a great way to secure your capital. Clients of Markets.com also enjoy negative balance protection.

Markets.com has been regulated by CySEC (licence no. 092/08) since 28/07/2008, and TradeTech Markets (South Africa) PTY Ltd has been regulated by ASIC (licence no. 43906) since 2010, and FSCA (FSP:43906) since 14/08/2012.

Markets.com is an award-winning broker, with strong industry recognition for their most significant achievements:

  • The Best Customer Service 2012 award, given by the London Investor Show Forex.
  • The Best Broker in Customer Service Europe 2012 award, given by Global Banking and Finance Review.
  • Best Forex Trading Platform 2017 (UK Forex Awards).
  • Best Forex Provider 2017 (UK Forex Awards).

Markets.com For Beginners

Education Material

Markets.com hosts trading webinars for its clients. These webinars are an excellent way for you to learn how the financial markets work, how to use the different trading platforms, how to manage your trading risk, and how to apply winning strategies.

You can also learn more about how Markets.com’s trading platforms work by watching the ‘How To’ videos and by checking out the platform tips which are suggestions on how to get the most out of your trading platform.

Markets.com’s Trading Tools

Markets.com’s clients have more than enough trading tools at their disposal. Here are some of the handy features you can utilise:

  • Traders Trends
  • Trading Central
  • Trending Now
  • Markets Consensus
  • Economic calendar
  • Events & Trade

Customer Support

Markets.com’s support team can be reached via email and live chat, 24 hours a day, five days a week. Although the Markets.com website is available in 15 different languages, customer support is only available in these eight languages:

  • Arabic
  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Spanish

Trading Conditions

With Markets.com, clients can choose between a selection account base currencies which include ZAR, USD, EUR, GBP, PLN, SEK, DKK, NOK, AUD.  Markets.com is not limited in tradable instruments, where clients can trade the following asset classes/financial instruments:

  • Forex (e.g. USD/JPY)
  • Commodities (e.g. crude oil)
  • Stocks (e.g. IBM)
  • Stock indices (e.g. S&P 500)
  • ETFs (exchange-traded funds), e.g. iShares MSCI ACWI Index ETF
  • Bonds (e.g. GER 10Y Bond)
  • Cryptocurrencies (e.g. litecoin)

Markets Homepage

Trading Accounts

All trading accounts come with variable leverage up to 1:300

Demo Account

A very appealing feature of Markets.com’s free demo account is that it does not expire! This means that you can forward-test an expert advisor indefinitely or practice your trading (risk-free) for as long as you need. A Markets.com demo trading account accurately simulates real account trading conditions and gives you $10,000 to practice with.

Real Account

A mere $100 puts you on the map with real money trading! Although there is only one type of live (real money) account with Markets.com, clients who deposit more than $10,000 have access to a senior account manager and will, of course, receive a generous bonus to kickstart their trading.

Clients who deposit smaller amounts also receive excellent bonuses, with the lowest bonus being an impressive 20% on a deposit of $100. By the way, with a deposit of $10,000, you’ll get a massive bonus of $3,500 (35%).

Markets.com Bonus

Markets.com’s standard account unlocks competitive live trading conditions on the multitude of financial instruments offered by this broker. Standard account holders (and all clients of Markets.com) enjoy responsive client support and all the trading tools available on the Markets.com trading platform. Make sure you check out these trading tools, they are brilliant!

Markets.com Swap Free Account

The swap free account option is only available to clients who cannot receive or pay interest due to the observance of religious beliefs. This account type offers the same advantages as the standard trading account, but clients with swap free accounts will not be charged rollover fees or be able to execute carry trades.

Deposits and Withdrawals

Deposit Methods at Markets.com

You can fund your Markets.com trading account with:

  • Credit/Debit cards
  • Wire transfer
  • Skrill
  • Paygate

*Neteller is not currently available.

How Fast are Deposits Processed?

  • Credit/debit card transactions take approximately 24 hours to process upon receipt. After clients have completed Markets.com’s Onboarding Process, their deposits will be credited to their trading accounts immediately.
  • Wire transfers take approximately 1-2 business days to process upon receipt.
  • E-wallet deposits can take up to 24 hours to reflect in your trading account.

How to Withdraw Funds From Markets.com

Due to anti-money laundering regulations, withdrawals can only be sent via payment methods with which you funded your account. To withdraw funds from your Markets.com trading account, your account needs to be fully verified. For your convenience, you can also withdraw using Markets Mobile (Markets.com’s mobile app).

The minimum withdrawal amount for the supported payment methods are listed below:

  • Wire transfer: USD10 or ZAR100
  • Credit/Debit Card: USD5 or ZAR50
  • Skrill/Paygate: USD5 or ZAR50

Here are the different times according to the different payment channels:

  • Credit and debit cards: 2-8 days
  • Wire transfer: 2-5 days
  • Skrill and Paygate: 2 days

Deposit and Withdrawal Fees

Markets.com doesn’t charge clients for making deposits and withdrawals. The only costs are the usual bank card, e-wallet, or bank transfer fees.

*Please Note: clients depositing over $2,500 will be reimbursed by Markets.com for any external transaction fees that are charged.

Spreads and Commissions

Markets.com offers competitive spreads as low as 2 pips on the EUR/USD, GBP/USD, and some other currency pairs. There is no commission on trades, which means that the only transaction costs are the spread and rollover charges, where applicable.

Trading Platforms

Markets WebTrader

This is Markets.com’s proprietary web-based trading platform. (It is also Markets.com’s default trading platform).

  • Markets.com MT4 Desktop Trading Platform

The MT4 trading platform is one of the most widely used forex trading platforms and can also be used to trade other instruments like a stock index, cryptocurrency, commodity, and stock CFDs. MT4’s auto trading feature enables algorithmic trading and strategy backtesting with expert advisors (trading robots).

  • Markets.com MT5 Desktop Trading Platform

This trading platform is similar to MT4 but has some differences and extra features. It was specifically designed for trading CFDs, futures, and stocks, whereas MT4 was designed primarily with forex trading in mind.

  • Markets Mobile

Markets.com Mobile App

The Markets.com mobile trading platform is available for Android and iOS devices.

Compare Markets.com

Markets.com Vs. Plus500

 Markets.comPlus500
FundingBank wire, Visa/Mastercard, Skrill & Western Union, Neteller and many moreBank wire, Visa/Mastercard, Paypal, Skrill
RegulatedFSCA No.43906, CySECAuthorised Financial Services Provider in South Africa, FSP #47546
Broker TypeMarket MakerMarket Maker
Currency Pairs50+N/A
Minimum Spread0.9 pipsVariable
Minimum Deposit£100$100
Max Leverage300:1300:1
Expert ReviewRead reviewRead review
Visit WebsiteVisit Markets.comVisit Plus500

Markets.com Vs. Etoro

 Markets.comEtoro
FundingBank wire, Visa/Mastercard, Skrill & Western Union, Neteller and many moreBank wire, Visa/Mastercard, Skrill , Neteller, PayPal
RegulatedFSCA No.43906, CySECUK FCA Registration No.583263 EU CySEC License No. 109/10
Broker TypeMarket MakerMarket Maker
Currency Pairs50+47
Minimum Spread0.9 pips2 pips
Minimum Deposit£100£200
Max Leverage300:1400:1
Expert ReviewRead reviewRead review
Visit WebsiteVisit Markets.comVisit Etoro

Evaluation Process

We value transparency and openness in the way we review the partners. To bring transparency to the forefront, we have published our review processthat includes a detailed breakdown of the Markets.com offering. Central to that process is the evaluation of the reliability of the broker, the platform offering of the broker and the trading conditions offered to clients, which are summarised in this review. Each one of these is graded, and an overall score is calculated and assigned to the broker.

Markets.com Risk Statement

Trading Forex is risky, and each broker is required to detail how risky the trading of Forex CFDs is to clients.  Markets.com would like you to know that: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 73% of retail investor accounts lose moneywhen trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. 

Overview

Markets.com is a reputable broker with high standards on security. Protecting client funds is clearly a priority with Markets.com. Just think about their immaculate security measures, segregated trading accounts, and negative balance protection.

We like Markets WebTrader, which is Markets.com’s proprietary trading platform. Some traders prefer an alternative to the ‘traditional’ MT4 trading platform, and Markets WebTrader satisfies that need.

Telephone customer support is not available, which can be a big drawback for customers with more urgent issues.

Other positive aspects of Markets.com include:

  • Spreads are competitive, and you won’t pay any commissions.
  • Markets.com’s range of tradable instruments is unbeatable! Imagine having access to more than 2200 instruments.
  • You can choose between some different account base currencies, including ZAR (South African Rand).
  • Markets.com’s trading tools are excellent!

 

Jeffrey Cammack Administrator
Editorial Director at TradeForexSA
Jeff Cammack is the Editorial Director, a Forex trader since 2008, and educator. Always in search of new trading opportunities, Jeff can always be found doing research in the charts or combing through the financial news. When not trading, he is always researching his next article.
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Trading Forex and CFDs is not suitable for all investors and comes with a high risk of losing money rapidly due to leverage. 75-90% of retail investors lose money trading these products. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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